Shipping made simple.
Mold Cleaner Today believes in choice and value. Shipping options include Free or FAST! shipping.
On a budget choose Free, in a time crunch? Choose FAST!
EVERYTHING SHIPS FOR FREE
5-9 business days via US Postal Economy shipping.
FREE economy shipping
With tracking and delivery confirmation.
Upgrade to PRIORITY only $4
FAST! and FREE over $75.00
PRIORITY Mail: 2-3 day delivery.
FREE
FAST Order Processing
Delivery time depends on your choice of shipping speed AND order processing time. Mold Cleaner Today knows you need mold Killers delivered quickly!
So we work hard to process orders quickly and keep you updated!
- 95% of orders are processed in 1 business day
- Mold Cleaner Today ships Monday through Friday and most saturdays.
- Tracking is provided on all orders, as well as delivery confirmation (text updates are also available).
Charge Card Description
Credit card statements will only say Mold Cleaner Today
Be sure to note the credit card description as charge backs will be pursued via collections.
Carrier Confirmations & Refunds
- Delivery confirmation by the US POST OFFICE is considered FINAL.
If tracking shows the package delivered, no refunds will be made. No Exceptions. - Shipments returned as undelivered will be refunded reduced by the shipping cost
Mold Cleaner Today ships to….
Mold Cleaner Today ships every where the US Post Office delivers, including:
- Hawaii
- Alaska
- Puerto Rico
- US Virgin Islands
- Guam
- Military APO
International Shipments
Customs and payment complications prevent us from shipping outside the United States. If you are near a US border, consider shipping to a friend on the US side, and picking up. Overseas orders are not possible.
30 Day Money Back Guarantee
[site_title] is committed to your satisfaction. Simple, fair and fast.
Returns/refunds require the issuance of a Return Merchandise Authorization (RMA) Number from customer service.
All RMA numbers must be requested within 30 days of original purchase.
Easy Returns
Your success is our success.. We want you to be happy with your purchases or have your money refunded.
Request An RMA # (Return Merchandise Authorization)
All returns must have an Return Merchandise Authorization (RMA) on the outside of the package.
Reply to the original Order Confirmation Email we sent. Explain what the problem is and ask for an RMA#.
If the original email can not be located, then send an email which includes your original order # and explain why you need to return the item. This will determine where we ask you to ship the product – returns are usually sent directly to one of our warehouses. Within 2-3 days we will reply with shipping instructions.
Products returned without an RMA may get lost in the process, and prevent us from processing your return.
Return The Merchandise
Products must be shipped back to us in order to process your refund request in the same way in which a “brick and mortar” store would require that you return the physical item. Just like paying for the gas to drive to a brick and motar store, the customer must pay all costs related to return shipping.
The RMA number must be clearly indicated on the shipping box / label. For your protection, we recommend that all returns be sent back via traceable carrier.
Processing The Return
After receiving and inspecting the returned merchandise, we will reimburse you for the purchase price of the item, less a restocking charge and free shipping charge. Please allow us 5 – 7 business days from the time we receive the item to process your return. For refunds on purchases made with a credit card, we will issue a credit to the same credit card used to make the purchase. If you paid using PayPal the refund will be issued to Paypal who will then apply the refund according to their policies.
— Restocking
When an item is returned it must be inspected and placed back into inventory. The restocking charge covers the cost of order processing, packaging and placement back into inventory. Restocking charge is 15% of the item price. For Items that were sold in a bundle or kit, the item is prorated as a portion of the original price, and the restocking charge is 15% of the lower prorated charge.
— Free Shipping
If your order received free shipping, then a flat rate shipping charge will be deducted from your refund amount to reflect our costs to ship the original order.
Questions about the guarantee, returns, and exchanges policies as well as RMA numbers are available from Mold Cleaner Today Customer Center.
Contact Information
Mold Cleaner Today micro-store is a division of CleanerToday.com
PHONE: 1-800-651-9365
EMAIL: [email protected]
MAILING: 6595 Roswell Road #G2191, Atlanta , GA 30328
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